I received exactly what I ordered on time. I called to talk to customer service with questions and also emailed. Both times they were very helpful. Great prices, too.
Donna09/24/2020, 10:45 AM
Excellent customer service. Jim immediately emailed me to let me know that the style of baluster I ordered was out of stock and worked with me to find options that were available and quickly updated my order with a solution that worked for me. 2 out of the 40 balusters I ordered were missing and when I reached back out to Jim, he quickly responded and the missing items were shipped the next business day with delivery set for 2 days later. Thank you so much for your help
Anonymous09/16/2020, 08:16 AM
fast and efficent
Robert09/08/2020, 06:52 PM
Very easy to deal, product was out of stock and asked me if I wanted to wait or get a refund. Advised me very quickly and I told them I would wait. I will order from them again.